Managing IT Projects

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  • Define the role of the IT project manager
  • Develop a results-driven project management team
  • Identify, interpret, and manage the real project requirements
  • Develop a focused project plan to manage IT projects
  • Estimate IT project costs and schedules using proven techniques
  • Find solutions to problems specifically related to IT projects
Course Credits
Field of Study
Management Advisory Services
Ace Recommendations
Undergraduate 2 credit hours
Course PDUs
22.5
Course CEUs
2.2
Course CDUs
22.5 BABOK V2.0 used in the CDU approval of this course

** Important: Credits may vary by delivery method, click here for more information

Today’s IT projects present unique challenges to the project manager, requiring coordination with many stakeholders and integration of various technological capabilities. In this comprehensive introductory course, you’ll discover critical success factors and hidden risks inherent in IT projects and you’ll leave with an understanding of strategies and techniques developed in the field by experienced IT project managers for successfully managing IT projects.

“IT” means different things to different people. This course addresses all areas of IT project management: hardware, software, systems integration, communications and human resources. It addresses the role of the project manager and the project team at each phase of the project life cycle, helping you gain the foundation, basic experience, techniques and tools to manage each stage of your project. You’ll learn techniques to determine customer requirements, set goals tied directly to stakeholder needs, get the most from your project management team, and utilize project management tools to get work done on time and within budget.

By extending traditional project management concepts into the IT arena, this course will help you gain an understanding of the strategies and skills necessary to manage IT projects of any size. You’ll take home powerful tools to enhance your IT project management capabilities, as well as written text in your course binder explaining the concepts in each unit for reference. In addition, you’ll receive Dictionary of Project Management Terms, Third Edition, by J. LeRoy Ward, PMP, PgMP.

You’ll learn IT project management skills through hands-on exercises, interactive case studies and relevant discussions with your peers and an experienced IT project management instructor.

This approach allows you to practice new skills and ask questions as you assimilate a broad array of practical experiences that can immediately be applied when you return to the workplace.

Reminder: Participants taking this course should not take Managing Projects.

This course is aligned with version 2.0 of the Guide to the Business Analysis Body of Knowledge (BABOK)™.

  • Overview of IT Project Management
    • Definition and characteristics of IT project management
    • Common reasons why IT projects fail
    • Critical factors for IT project success
    • The IT project life cycle and the activities of each life cycle phase
    • Project processes common to all projects
    • Concept Phase
      • Selecting and funding IT projects
      • Identifying key project stakeholders
      • The purpose and content of an IT business case
      • Preparing a project charter
      • Requirements Phase
        • Identify and articulate customer requirements
        • Distinguishing between functional and technical requirements
        • Using different methods for gathering requirements
        • Developing a requirements traceability methodology
        • Planning Phase
          • Key components of the project plan and the planning process
          • Constructing a work breakdown structure showing all work components
          • Building a project schedule
          • Estimating duration, resources, and costs
          • Risk management planning and risk response planning
          • Subsidiary management plans including communications, procurement, and quality
          • Design Phase
            • Major activities of the preliminary and detailed design activities
            • Typical content of the technical specification document
            • Design techniques used in developing the technical solution
            • Make or buy decision methodology
            • Construction Phase
              • Developing a project team to build and deliver the product
              • Quality assurance activities, testing and audits
              • Assessing project performance
              • Developing and using a change request methodology
              • Developing risk response strategies
              • Delivery Phase
                • Key activities of the delivery phase
                • Four major product/system conversion strategies
                • Understand the "go-live" transition responsibilities of the project manager
                • Develop scope verification and customer acceptance strategies

                "I would highly recommend this course to anyone pursuing a career move into the Project Management area. The course was extremely detailed and informative. The instructor was extremely knowledgeable and presented the course material in manner that made the class interesting and easy to understand."
                Michael L. Hayes, Configuration Management Analyst
                IRS


                "The course was interesting and very informative. I could easily apply the knowledge that I gained here to my work duties. I feel that I learned a lot and this was a worthwhile investment for my company."

                Charita Moore, Project Controller
                Irving Burton Association


                "Of all the training I have received, this is the must thorough, and we cover everything and according to schedule/agenda/workbooks. Very helpful."

                Brunius Motekaitis, Senior Systems Analyst


                "Every course I have taken from ESI has been outstanding and this is no exception.  Excellent, enthusiastic instructor with a wealth of personal experience and an excellent aptitude for instructing."

                Natalie Rowell, Contracting Officer
                CA Air National Guard

                "Course was very easy to navigate, understand and learn the information. ESI is great for the busy working professional."

                Stu MacRury, Project Manager
                BJ's

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                Managing IT Projects
                $1395.00 (USD)
                Detailed Schedule Information 42 Days Access eTraining ESI's Online Training
                Managing IT Projects
                1395.00 (CAD)
                Detailed Schedule Information Feb 27 - 29, 2012 Public Classroom Calgary Canada
                Managing IT Projects
                1395.00 (CAD)
                Detailed Schedule Information Mar 05 - 07, 2012 Public Classroom Mississauga Canada
                Managing IT Projects
                $1995.00 (USD)
                Detailed Schedule Information Mar 12 - 14, 2012 Public Classroom Chicago, IL
                Managing IT Projects
                1395.00 (CAD)
                Detailed Schedule Information Mar 12 - 14, 2012 Public Classroom Edmonton Canada
                Managing IT Projects
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                1395.00 (CAD)
                Detailed Schedule Information Mar 19 - 21, 2012 Public Classroom Ottawa Canada
                Managing IT Projects
                1395.00 (CAD)
                Detailed Schedule Information Mar 28 - 30, 2012 Public Classroom Toronto Canada
                Managing IT Projects
                Early Bird Promotion. Expires 2/29/12. Full Price $1995. Price reflects offer
                $1595.00 (USD)
                Detailed Schedule Information Apr 09 - 11, 2012 Public Classroom Dallas, TX
                Managing IT Projects
                1395.00 (CAD)
                Detailed Schedule Information Apr 16 - 18, 2012 Public Classroom Victoria Canada
                Managing IT Projects
                Early Bird Promotion. Expires 2/29/12. Full Price $1995. Price reflects offer
                $1595.00 (USD)
                Detailed Schedule Information Apr 23 - 25, 2012 Public Classroom Boston, MA
                ** All times are local to where the class is held unless otherwise noted.
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