Quality for Project Managers applies quality principles to project management itself, as well as to the products and services resulting from projects. It brings to the forefront the essentials of project quality management and its vital link to business success, with a focus on the tools and essentials of effective quality management that work for your organization, regardless of your industry. The course shows you how to integrate quality management concepts with project management program to support your business success.

You’ll learn about the philosophy and principles of quality management and learn how to translate these concepts into specific actions that are key to successful project quality efforts. The course presents a five-step model for successfully planning project quality, a five-step model for effectively assuring project quality and a quality-control toolkit, all of which you can immediately apply to your work environment. With a strong emphasis on exercises, this course gives you the opportunity to apply quality strategies and skills to real-world scenarios. You will practice concepts, tools and techniques using modularized case studies that require immediate and direct application of skills learned.

The strategies of quality management and continuous improvement dovetail with project management concepts to increase your control over objectives, work and performance. Master these proven methods and discover how quality greatly contributes to and enhances project success.

What past participants have said:

"It’s important to bring quality into every organization. This course was clear, concise and immediately applicable to my own work."

Jeff Johnson, Project Manager
Oracle

"As always, a wonderful experience - good class participation with excellent instruction."

George Bruhl, Project Officer
U.S. Coast Guard

"An excellent variety of information and tools. The memory jogger is a great resource!"

Jeff Zeigler, Financial Manager
Cap Gemini Ernst & Young

"This information is very useful."

Kelley Pinson, Project Advisor Specialist
Coca Cola

"This is a good mix of data and knowledge. The real-life examples helped solidify the concepts, and the information in the appendices is very useful."

Darcy Barrows, Staff Supervisor
Lockheed Martin Astronautics

"The flow of class was great! The exercises were relevant and fun, and the group interaction was beneficial and aided the learning process."

Rose Milligan, Quality Assurance Administrator
State of Utah—Information Technology Services

"High marks for the memory jogger! I foresee real-world applications for this valuable tool."

Nelson Rodriguez, Program Manager
Genuity

"The ESI courses - instructors and materials - are consistently excellent."

Miriam Matteotti, Program Analyst
Office of Personnel Management

"Outstanding! Now I have more tools and techniques to improve my work."

Jose Alastre, IT Manager
Poliolefines internacionales, C.A.