Administration of Commercial Contracts

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  • Effectively prepare for contract administration
  • Avoid common problems and reduce risk
  • Manage the change process more effectively
  • Apply best practices of:
    • Payment management
    • Quality assurance
    • Completion criteria and acceptance
    • Resolve disputes quickly and reduce costs
    • Manage contracts to increase profitability
    Course Credits
    Field of Study
    Finance
    Course PDUs
    22.5
    Course CEUs
    2.2

    ** Important: Credits may vary by delivery method.

    This course provides practical, in-depth guidance on both carrying out the "routine" but vital responsibilities of contract administration and handling the challenges that typically arise during the life of a contract. You will learn how to use a proactive team approach to successfully administer contracts of all types and sizes to increase profitability and improve customer satisfaction.

    The course is highly interactive, using discussion, exercises and case studies to teach effective approaches to analyzing contract terms and conditions, assuring quality, managing changes, resolving disputes, and remedying inadequate performance. You will also see how different legal systems affect contract administration practices.

    • Contract Administration: A Proactive Process
        • Purpose of contract administration
        • Main tasks in contract administration
        • Contract administration realities
        • Contract administration is a team effort
        • Buyer’s perspective vs. seller’s perspective
      1. Contract Administration: Planning—Who Does What, Where, and When
          • Contract work breakdown structure (CWBS) as a tool
          • Responsibility matrix
          • Schedules
          • Contract administration plans are a must
          • Preperformance meetings
            • Internal kickoff meeting
            • Meeting with the other party
        1. Dispute Avoidance and Resolution—A Proactive Approach to Problem Solving
            • Open communication is critical
            • Early identification of potential problems
            • Measure/assess potential impacts
            • Seek prompt resolution
            • Importance of documentation
            • Rules of contract interpretation
            • Dispute resolution methods
              • Negotiation
              • Mediation
              • Arbitration
              • Litigation
          1. Changes Management—Risk vs. Opportunity
              • Types of changes
              • Analyzing impacts
              • Principles of changes management
                • Identification
                • Authorization
                • Estimation
                • Negotiation
                • Documentation
                • Implementation
              • Do’s and don’ts
              • Delegation of authority issues
            1. Monitoring Progress—Tools and Techniques
                • Performance observation
                • Progress reports
                • Performance variances
                • Records
                • Corrective action
              1. Quality Assurance and Acceptance—What Works
                  • Inspections and tests
                  • ISO 9000 series
                  • ISO 9001 and ANSI/ASQC Q91 and Q94
                  • Acceptance methods—what is best
                  • Acceptance criteria—what to do
                  • Types of warranties
                  • Warranty issues—cost vs. risk
                1. Invoice and Payment Management—Cash Is King
                    • Payment objectives
                    • Payment procedures
                    • Types of payments
                      • Advance payments
                      • Progress payments
                      • Partial payment
                      • Final payments
                      • Invoice preparation
                    • Early payment discounts
                    • Late payment penalties
                  1. Terminations—What to Know, What to Do
                      • Mutual agreement
                      • Default or cause
                      • Notifications—what to say
                      • Settlements
                    1. Contract Closeout—Final Actions
                        • Administrative closeout
                        • Completion of work
                        • Closeout checklists
                        • Lessons learned database


                      "The instructor kept the material relevant to real-life examples and scenarios. Great time management — best I’ve ever experienced. He was very helpful in being available and taking extra effort to answer questions."
                      Bob Hayden, Contract Manager
                      Tycom, Inc.


                       "The class exercises were key. Great learning experience!"

                                             Becky Joiner, Corporate Contract Manager
                      K*TEC Electronics


                      "This course has exceeded my expectations. I was glad to learn not just contracting, but also legal terms and concepts."

                      Robin Johnston, Contract Specialist

                      Robbins Gioia 

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                      Your search provided the following 10 results
                      Administration of Commercial Contracts
                      1995.00 (CAD)
                      Detailed Schedule Information Sep 27 - 29, 2010 Public Classroom Vancouver, BC CANADA
                      Administration of Commercial Contracts
                      $1945.00 (USD)
                      Detailed Schedule Information Oct 27 - 29, 2010 Public Classroom Washington, DC
                      Administration of Commercial Contracts
                      1995.00 (CAD)
                      Detailed Schedule Information Nov 22 - 24, 2010 Public Classroom Toronto, ON CANADA
                      Administration of Commercial Contracts
                      $1595.00 (USD)
                      Detailed Schedule Information Dec 13 - 15, 2010 Public Classroom Las Vegas, NV Early Bird Promotion. Offer expires 9/30/10. Price reflects offer.
                      Administration of Commercial Contracts
                      1995.00 (CAD)
                      Detailed Schedule Information Dec 13 - 15, 2010 Public Classroom Victoria, BC CANADA
                      Administration of Commercial Contracts
                      $1945.00 (USD)
                      Detailed Schedule Information Mar 28 - 30, 2011 Public Classroom Washington, DC
                      Administration of Commercial Contracts
                      $1945.00 (USD)
                      Detailed Schedule Information Jun 27 - 29, 2011 Public Classroom Las Vegas, NV
                      Administration of Commercial Contracts
                      $1945.00 (USD)
                      Detailed Schedule Information Jul 18 - 20, 2011 Public Classroom Atlanta, GA
                      Administration of Commercial Contracts
                      $1945.00 (USD)
                      Detailed Schedule Information Sep 21 - 23, 2011 Public Classroom Washington, DC
                      Administration of Commercial Contracts
                      $1945.00 (USD)
                      Detailed Schedule Information Dec 12 - 14, 2011 Public Classroom Chicago, IL
                      ** All times are local to where the class is held unless otherwise noted.