ESI's Virtual Classroom System Requirements

1) Internet Voice over Internet Protocol (VoIP) Requirements
Headset, including microphone. We will be using VoIP, so you will need a microphone in order to speak. Here are some things to look for in a headset:

  • USB (no computer sound card required) or analog (if you have a good computer sound card)
  • Noise-canceling microphone (unidirectional is ideal)
  • Comfort
  • Long cord (at least 6 feet so you have room to move around)
  • You should be able to purchase a suitable microphone inexpensively either online or through any store that sells electronic equipment.
     

2) See if Virtual Classroom can run on your computer.
Centra Systems Check
 

3) Minimum System Requirements--

Windows System Requirements  

*Windows 2000, Windows XP, or Windows Vista (Note: Microsoft Vista is offered limited support)
*Internet Explorer 6.0 SP2, Netscape 9, Firefox 2.0.0.6 or later.
*T1, cable, DSL, or equivalent Internet connection
*P350+ MHz, 256 MB memory
*Screen Resolution: 800x600 (Preferred 1024 x 768)
*16-bit color display or better
*ActiveX Controls and VBScript must be enabled
*Adobe® Acrobat® Reader 5.0 or higher
*Adobe Flash Player, version 9 or higher

Apple System Requirements

*Mac OS/X 10.4.4, 10.5.x
*Safari 2.0.1, FireFox 2.0.0.6 or later
*T1, cable, DSL, or equivalent Internet connection
*G4 700 MHz PowerPC, 384 MB memory
*Display color depth: Thousands of colors
*ActiveX Controls and VBScript must be enabled
*Adobe® Acrobat® Reader 5.0 or higher
*Adobe Flash Player, version 9 or higher

Linux System Requirements

*SUSE Linux Enterprise Desktop Version 9 or 10
*Red Hat Linux Enterprise Desktop Version 5
*Mozilla FireFox 2.x and 3.x
*P500+MHz, 256+MB Memory
*1024x768 16-bit color display or better
*ActiveX Controls and VBScript must be enabled
*Adobe® Acrobat® Reader 5.0 or higher
*Adobe Flash Player, version 9 or higher

Customer Service

Questions regarding Virtual Classroom – need help logging in, registering or basic troubleshooting?

VirtualClassroom@esi-intl.com

Outside U.S
+1 (703) 558-4446        

U.S.
(866) ESI-8840  

Technical Support

Need help while in a session?

Contact Centra Technical Support.

Outside U.S.
+1 (781) 869-4255        

U.S.
(888) 617-7499